Driver

Location: 1515 Dungan Lane Suite 202, Austin, TX, 78754

Base Pay: $20.00 / Hour

Employee Type: Part Time and Full Time

Minimum Experience: 1 year

Job Summary

The Driver is responsible for the safe loading, transportation, delivery, setup, and pickup of event rental equipment. Working closely with front-office staff, warehouse staff, and customers, this position ensures timely and accurate deliveries while providing exceptional customer service on jobsites. Drivers serve as representatives of Austin Chair and Table Rental and are expected to maintain a professional appearance, uphold company standards, and contribute to the successful execution of events.

Responsibilities

Loading, Unloading and Setup

  • Prepare equipment for delivery and assist with loading and unloading rental inventory.

  • Assemble and install event equipment as required.

  • Place returned rental items in designated warehouse locations for inspection and processing.

Transportation and Delivery

  • Safely operate company box trucks to transport event rental equipment.

  • Deliver and retrieve rental equipment from event locations.

  • Adhere to all traffic laws and company driving policies while operating company vehicles.

Customer Service and Communication

  • Maintain effective communication with the front-office team, customers, and venue contacts throughout deliveries and pickups.

  • Provide courteous, professional, and responsive customer service at all times.

  • Assist customers with rental-related questions and concerns as needed.

Vehicle Maintenance

  • Ensure that trucks are fueled and “road-ready”.

  • Keep company vehicles clean, organized, and free of trash.

  • Promptly report any vehicle damage, mechanical issues, or safety concerns to management.

Equipment Maintenance

  • Ensures equipment is clean before and after delivery.

  • Provides maintenance to company equipment by cleaning, painting, sanding, tightening, branding, etc. with company tools at ACTR headquarters.

Inventory Control and Documentation

  • Verify all items during customer pickups and returns.

  • Report damaged, missing, or incorrect inventory to customers and management.

  • Maintain accurate delivery and pickup records, obtain customer signatures when required, and communicate any delivery challenges to supervisors.

Professional Conduct

  • Maintain a professional appearance, including wearing assigned uniforms and appropriate work attire.

  • Demonstrate professionalism on all job sites by maintaining respectful behavior and appropriate language.

  • Refrain from smoking or vaping while representing the company or working at customer locations.

  • Refrains from excessive cell-phone use on job sites and ACTR headquarters.

Team Support

  • Assist in other operational areas as needed to support business requirements.

  • Attend operational and safety meetings.

  • Follow all company policies, procedures, and safety regulations.

  • Maintain flexibility to work evenings, weekends, extended hours, and Late-Night Pickups as business needs require. (Late-Night pickups are paid at a bonus rate depending on need and event.)

Requirements

Physical Requirements

  • Ability to lift and carry up to 60 pounds on a regular basis.

  • Ability to stand, walk, bend, lift, and perform physically demanding tasks throughout the workday.

Driving Qualifications

  • Valid driver's license with an acceptable driving record.

  • Familiarity with local roads and navigation.

  • Ability to read maps and follow delivery routes efficiently.

Professionalism

  • Professional appearance and demeanor.

  • Ability to represent the company positively in all customer interactions.

  • Strong attendance record and dependable work habits.

  • Ability to work cooperatively with coworkers and customers.

  • Demonstrated patience, flexibility, and a positive attitude in a fast-paced environment.

Communication Skills

  • Ability to speak English clearly and communicate effectively with customers and team members.

  • Ability to complete written documentation accurately and legibly.

  • Bilingual abilities are a plus.

Technical and Mathematical Skills

  • Basic math skills for inventory counts, measurements, and delivery-related problem-solving.

  • Basic technology proficiency preferred. E.g., is familiar using smartphones, tablets, computers, etc.

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